Question 1

What is PT GesIT Global Solutions?

Accepted Answer

PT GesIT Global Solutions is a technology firm dedicated to delivering innovative, inclusive, and sustainable digital solutions. We serve B2C, B2B, and B2G segments across four business units: GesIT Solutions, GesIT Software House, GesIT Store, and GesIT Academy.

Question 2

What are GesIT’s business units?

Accepted Answer

GesIT has four strategic business units: (1) GesIT Solutions (consulting & IT infrastructure), (2) GesIT Software House (custom application & product development), (3) GesIT Store (hardware procurement), and (4) GesIT Academy (IT training & digital talent development).

Question 3

Does GesIT serve clients outside Bekasi or Java?

Accepted Answer

Yes, we serve clients throughout Indonesia. Initial consulting, software development, and cloud services can be done remotely. For physical deployments like networks, server setups, CCTV, or IoT, our engineering team will visit your location.

Question 4

What software development methodology does GesIT use?

Accepted Answer

We apply Agile methodology: Assessment → Planning → Development → Testing → Deployment → Support & Maintenance. Clients are actively involved in every sprint to ensure transparency.

Question 5

Is there a warranty and support after project completion?

Accepted Answer

Yes, every project includes a post-launch maintenance warranty. Following this, we offer ongoing Managed IT Services or yearly SLA Maintenance Contracts for continuous support.

Question 6

How can I request a proposal or free consultation?

Accepted Answer

You can submit the request form on our Contact page, email us directly, or chat with our team via WhatsApp. We typically respond with an initial estimate in 2-3 business days.

Question 7

What makes GesIT unique compared to other IT vendors?

Accepted Answer

Our advantages include: (1) End-to-end tech solutions from consulting to support, (2) Extensive experience in education, business, and government, (3) Globally certified team, (4) Practical solution-driven approach, and (5) Highly responsive post-sales support.

Question 8

Does GesIT Academy provide corporate training?

Accepted Answer

Yes! We offer customized Corporate Training in Software Development, Networking, Cyber Security, AI & Data Analytics, Cloud Computing, and IoT, alongside internships and digital career programs.

Question 9

Which technologies does GesIT specialize in?

Accepted Answer

We cover modern stacks: Flutter, React Native, Vue, Nuxt, Node.js; networks (Cisco, MikroTik, Ubiquiti, Dell, HPE); clouds (Azure, GCP, AWS); cyber security (Fortinet, Sophos, VAPT); and AI integrations.

Question 10

What digital products are developed by GesIT?

Accepted Answer

Our proprietary digital products include GesIT App (mobile assistant), GesIT Business Suite, GesIT Career Platform, Smart Monitoring Platform, and custom client products.

FAQ (Frequently Asked Questions)